Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.Remove "HP Support Solutions Framework" through Add/Remove programs on PC.HP Support Solutions Framework - Windows Service, localhost Web server, and Software.Note: This tool applies to Microsoft Windows PC's only. Step 3: Find HP Print and Scan Doctor in the list and right-click it to choose Uninstall/Change. Step 2: Navigate to the Programs and Features section and click it. Follow the steps below to uninstall it: Step 1: Search for Control Panel in the Search box to open it. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. First, you can try to use Control Panel to uninstall HP Print and Scan Doctor. I'm done with HP and will be switching to Epson eco-tanks after hearing from many friends about the longevity of the ink and lack of other issues.This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. That is ridiculous and very expensive.I feel like I need to frame and display the printhead cleaning and alignment pages so I at least have something to show for my $2+ per page cyan cost.maybe I can sell to local art gallery or consignment shop to recoup funds and put towards another non-HP printer? I also ordered a black genuine HP cartridge and installed it to find it is half full (or half empty I should say now that I'm an HP pessimist) according to my printers supply level indicator so I'm sure that will be depleted quickly. I am now getting a cyan low alert asking me to replace the cartridge. Figured I'd give the "genuine" product a try when it was time to replace the cyan even though it costs more, what a mistake! I have printed 1 printer alignment page, 5 printhead cleaning pages trying to clean the black printhead (and not in the same day since it can damage the printer if you run it too many times), and 2 pages with black and a little bit of blue/green lines on them. If the first four solutions do not resolve the issue I would suggest soaking the printhead as shown in the post here before considering replacing the printhead. Be sure to check the vents as shown in Step 4. My yellow and magenta cartridges are still going strong after having them refilled from a local photo shop last year. The troubleshooting steps in the document here may help resolve black not printing on your Photosmart 7515. I know this is not the XL version so I wasn't surprised when it showed it was not 100% on the printers supply level indicator. Is this a genuine HP product? The printer says so but it was not full of ink when I received it "new" 2 weeks ago. Find many great new & used options and get the best deals for 5-slot Print Head Printer Head For Photosmart 7510 7515 Cb326-30002 HP564 HP5468 at the best online prices at eBay.
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